Privacy Policy

Your privacy is important to us

Last Updated: January 1, 2026

Introduction

Automation Creations, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact form on our website
  • Request a consultation or quote
  • Subscribe to our newsletter
  • Communicate with us via email, phone, or other channels

This information may include:

  • Name
  • Email address
  • Phone number
  • Company name and job title
  • Project requirements or inquiry details

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website
  • Date and time of visit

How We Use Your Information

We use the information we collect for various purposes, including:

  • Responding to your inquiries and providing customer support
  • Delivering services you have requested
  • Sending you relevant communications about our services
  • Improving our website and services
  • Analyzing usage patterns and trends
  • Complying with legal obligations
  • Protecting against fraud and unauthorized access

Who Has Access to Your Data

We do not sell your personal information to third parties. Access to your data is limited to:

  • Our employees and contractors who need the information to perform their job duties
  • Service providers who assist us in operating our website and business (e.g., hosting providers, email services)
  • Professional advisors (e.g., lawyers, accountants) when necessary
  • Law enforcement or regulatory bodies when required by law

All third parties with access to your data are bound by confidentiality obligations and are prohibited from using your information for any other purpose.

Third-Party Services

Our website may use the following third-party services:

  • Google Analytics: For website analytics and usage statistics
  • Form Submit Services: For processing contact form submissions
  • Google Maps: For displaying our office location

These services may collect information according to their own privacy policies. We encourage you to review the privacy policies of these third parties.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Providing services you have requested
  • Maintaining business records
  • Complying with legal requirements
  • Resolving disputes and enforcing agreements

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Objection: Object to processing of your personal information
  • Portability: Request transfer of your data to another party

To exercise any of these rights, please contact us using the information provided below.

How to Delete Your Data

If you wish to have your personal information deleted from our systems, you may:

We will process your request within 30 days and confirm the deletion of your data.

Cookies

Our website uses cookies and similar tracking technologies. For detailed information about our use of cookies, please see our Cookie Policy.

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Automation Creations, Inc.
2020 Kraft Dr, Suite 3000
Blacksburg, VA 24060
United States

Email: info@aciwebs.net
Phone: +1 (910) 983-0296